Frequently AskedQuestions
Everything you need to know about Coordify pricing, features, and policies. Can't find what you're looking for? Contact our support team.
Start using Coordify immediately with full access to all features in your chosen plan. No credit card required to begin. You can cancel anytime during the trial period without any charges. After 30 days, you'll be automatically enrolled in your selected plan unless you cancel.
Absolutely! You can upgrade or downgrade your plan at any time. When upgrading, you'll be charged the prorated difference immediately. When downgrading, the change will take effect at your next billing cycle, and you'll continue to have access to your current plan's features until then.
If you approach your property limit, we'll notify you in advance. You can either upgrade to the next tier or remove properties from your account. We offer a grace period for temporary overages, but sustained overages will require a plan upgrade to maintain service.
Yes, absolutely. We use enterprise-grade security including 256-bit SSL encryption, regular security audits, and SOC 2 compliance. Your data is backed up daily and stored in secure, geographically distributed data centers. We never share your data with third parties without your explicit consent.
Yes! Save 20% when you choose annual billing on any plan. This discount is automatically applied at checkout when you select yearly billing. You can switch between monthly and annual billing in your account settings at any time.
All plans include email support with responses within 24 hours. Professional plans get priority support with 4-hour response times. Enterprise customers receive dedicated account management and 24/7 phone support. We also provide comprehensive documentation, video tutorials, and live training sessions.
Yes! We offer APIs and pre-built integrations with popular accounting software, payment processors, and communication tools. Professional and Enterprise plans include API access. Our team can help with custom integrations for Enterprise customers.
You maintain full access to your data during your notice period. After cancellation, you have 90 days to export your data before it's permanently deleted. We provide easy export tools and can assist with data migration to other systems if needed.
Yes! All plans include basic onboarding training. Professional plans include group training sessions, and Enterprise customers receive on-site training and dedicated success management. We also provide ongoing training webinars and a comprehensive knowledge base.
No setup fees, no long-term contracts. You pay only your monthly or annual subscription fee. Cancel anytime with 30 days' notice. We believe in earning your business every month by providing exceptional value and service.
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